Engagement

Our lifecycle for results

Every assignment with every client organisation is different. The personalities, current situation, constraints, expectations - all different.


We don't yet know what your solution is, but we know the process to follow. Our 'lifecycle' consists Engagement, Building Enablers and Culture Change - supported by a portfolio of Consulting, Services and Technology Solutions.


Early Engagement enables us to understand the client situation, expectations and constraints, while sharing our expertise with clients to shape change. Following on, Building Enablers provides additional core capabilities to underpin integrated governance. Culture Change recognises that in many cases 'the way we do things around here' will need to change too.

Details

We have 6 services to help in early engagement:​

  • First Steps work is to identify key stakeholders, key drivers and vision of the overall possibility. ​
  • Readiness Assessment provides an online form to probe areas for readiness.​
  • Discovery is to understand in more detail the current state and possibility. ​
  • Workshop conveys the overall concept to sponsors and change delivery leaders.
  • Roadmap enables ​the discussion of component contents, priority and sequence for change
  • Planning and Business Case supports with next steps and overall planning. ​

See the sub-menus for further details​.

Details

This involves getting core readiness activity completed.


'Building Enablers' activity provides the central capabilities underpinning integrated governance, and includes design / build of business support, information technology, governance framework and accountability maps.  


This is where other core processes and roles may also be reviewed and improved as necessary. 


The nature and scale of needs will be understood after first steps.

Details

As capabilities are made ready, adoption and sustainment need to begin.


Sensitivity and skill is needed to 'change the way we work around here' where necessary. 


Making change stick and sustainable needs adoption readiness, adoption support, training and sustainment (support) planning.


The nature and scale of needs will be understood after first steps.

For those in Government - you can buy our services here (others may find this version of our services catalogue useful)

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