BIG Technology - what is it?

All of us work with information. We all know office tools. Some of us use corporate systems. We have soft data in documents, and hard data in tables somewhere.


We use information to (for example) illustrate performance, convey ideas, highlight issues, and make decisions. If we are missing even only a few pieces - our professional workloads can become unbearable!

Information also underpins our ability to be accountable. It enables assurance and governance to happen on top of that - so without information, we cannot manage or direct. Information and Data are therefore key aspects to the Business Integrated Governance Body of Knowledge provided by the BIG CIC.


It is clear that to be able to function, our businesses need several kinds of solution in and around their governance operation:

Management Solutions


  • OKR - Objectives and Key Results. In BIG, we extend this to Objectives for change, Targets for performance and Challenges for innovation. Very few of us have a platform which provides the integrative capability to cascade and connect up all of our strategic information but if we did, we could focus more strongly on what is important.


  • Corporate RAID - Risks (opportunities, threats, imperatives and goals), Actions, Issues and Decisions. Most of us are perfectly capable of managing RAID, and many of us use desktop tools to share information - but how many of us would LOVE to have all the actions from all our meetings in one place?


  • Prioritisation - at our desk - what do we do next? Which matters do we attend to this week? We face these choices at a micro level - but also face them as an organisation - which changes do we progress, which products do we accelerate, which business units do we grow? Systematic prioritisation is vital to get leadership time, funds and resources to the right workloads. Alternatively - we just argue lots and waste time putting off decisions?


  • Work Management - we all have to plan, schedule and manage dependency so that we can deploy resources according to priorities, coordinate efforts and drive achievements. This is especially important for project and programme work where we are delivering change within BAU, value generation or strategic workstreams. We call these 'PPM solutions'



Information Management Solutions


  • Management Information Platform - assuming we've got the information we need and manipulated it to the right form - we need to present it and make it consumable.


  • Information and Data - this sounds really simple, but if we want data so we can present information for all the purposes above - that needs machinery and process. How do we join information contained in different systems? How do we assure quality? How do we know we are looking at information for the same time point? This takes time and effort to build, integrate, operate, assure and sustain.


  • KPI Solution - the evidence we need to show progress against our objectives and targets comes from data perhaps in several systems and forms. It may need to be transformed, cleaned or summarised before it becomes the information we need. We can of course do this manipulation in our desktop tools - but that potentially loses quality and traceability. If we were to use a common KPI solution, we could more easily plug that information into our OKR solution and Management Information Platform (see below)

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